With talent management and workforce planning taking “center stage” for the past several years within HR strategic planning and budgeting, HR Service Delivery seemed to be taking a back seat when it came to major focus and investments. Today, however, effective HR Service Delivery is front and center again as employers struggle to find ways to continue streamline operations. This important 3-day conference looks at strategies and practices/tactics in HR. Both what leading employers are doing and how they’re doing it. All sessions and workshops have been designed with the goal of helping employers actually improve the delivery of the entire range of HR services yet with fewer resources and lower costs. Designed for senior HR and Service Delivery executives, and those who lead and direct service delivery centers and operations, this summit looks at service delivery strategies such as building a business case, lean principles and tying strategic service delivery to the overall business goals of the organization. From the practices and tactics point of view, learn what organizations are doing in terms of benchmarking, deploying technology and much more.