The BPM Professional Certificate Program is an exciting, innovative program designed to assist business leaders, managers and practitioners in the planning, architecting, designing, measuring and managing of an organisation’s business processes. The BPTrends Associates BPM Methodology is a comprehensive, integrated approach to BPM and addresses the Enterprise Level, the Business Process Level and the Implementation Level. It is based on the practical experience of BPTrends Associates’ principals and founders, Roger Burlton and Paul Harmon, two of the most respected thought leaders in the BPM community. The Methodology maps directly to Paul Harmon’s recently published book, Business Process Change, 2nd edition and is supported by Roger Burlton’s book, Business Process Management: Profiting from Process. Completing the three courses that make up the Professional Certificate provides you with a comprehensive framework for process improvement and management and practical experience in using the tools and techniques involved.