The conference features over seventy cutting-edge topics from forty-five experts, project demonstrations from other user assistance developers, plus an exhibition of products and services, certificate programs, and networking events.

The goal is always to provide the most comprehensive and timely information specifically designed for user assistance professionals. The 2009 roster represented 41 of the United States, 5 provinces of Canada, and 14 other countries. Attendance has totaled over 8,000 people in the past 18 years!