| Starts: | Tuesday January 26, 2010 at 8:00am |
|---|---|
| Ends: | Tuesday January 26, 2010 at 5:00pm |
| Event Type: | Conference |
| Location: |
Hong Kong |
| Price: | 1999 |
| Website: | http://www.contactcentresasia.com |
| Industry: | consumer services |
| Keywords: | Contact Centre, Call Centre, Customer Service, Customer Care, Loyalty, Client Support, Customer Feedback, Customer Satisfaction, Ivr (Interactive Voice Response), Communications, Helpdesk, Inbound, Customer Experience, Crm, Service Delivery, Ip Telephony, Voip |
| Intended For: | Contact Centre Head, Contact Centre Director, Contact Centre Manager |
| Organization: | IQPC Worldwide Pte Ltd |
Recognising that broad plans to improve productivity in contact centres are no longer enough, IQPC and Callcentres.net are partnering with leading customer care professionals in Asia to share evidence-based strategies and best practices that will re-define call centre operations.