Achieve Professional Excellence to Meet Challenges at Work

3rd April 2009, Marriott Hotel, Karachi

7 Excellent Reasons to Attend this Forum

1. Discover practical strategies to deal with the hottest challenges you are facing

2. Discover how Emotional Intelligence (EI) can help you at work – it’s not just for managers!

3. Create a positive impact at work to influence and achieve results

4. Explore guidelines of Personal Branding and Professionalism

5. Learn the latest Travel Tools to make executive travel plans easy and effective

6. Perfecting the tasks at the Executive Office with basic Project Management tools

7. Add to your expertise with the achievements from a success story of an experienced Executive Secretary

Marie-José Primeau

Managing Partner, Bionest, ME,

Vice Chairman, Canadian Business Council, Dubai & Northern Emirates

Katrina A Prentice

Author, Speaker and Strategist, UK

Zaufyshan Haseeb

Managing Partner

Intek Solutions, UAE

Ken Marshall

Sales Manager

Etihad Airways, Pakistan

Shireen Naqvi

Chief Executive Officer

School of Leadership,

Senior Associate Navitus, Pakistan

Rose-marie Fernandez

Head of HR,

Aman Foundation, Pakistan

Hassan B. Rizwan

Chief Executive Officer

Prymus Technologies, Consultant

and Facilitator, Octara, Pakistan

Post-Forum Workshop

The Super Secretary

Maximize your potential as the “Power behind the Throne”

by Zaufyshan Haseeb, UAE

4th April 2009, Marriott Hotel, Karachi

7th April 2009, Pearl Continental Hotel, Lahore

Exclusive TV Media Partner

Logistics Partner

3 April 2009

Executive Secretaries, PAs and Office Managers Forum 2009

Achieve Professional Excellence to Meet Challenges at Work

Professional Excellence in today’s technology-driven organizations requires efficient and flexible responses from Executive Secretaries, PAs and Office Managers with a skilled human focus. This one-day Conference of Octara is intended to provide participants with the latest information relevant to their roles and highlight effective practices that will assist them in building successful careers with professionalism enabling them to keep up with the fast-paced business world their bosses operate in.

Program Agenda

09.00 Welcome address

09.15 Keynote Presentation: Step into Your Full Power

        •           Discover your personal leadership qualities to fulfill your mission.

        •           Step out of your comfort zone to achieve your goals.

        •           Align your leadership with your best practices.

        •           Get ready to sweat and run the extra mile.



        Marie-José Primeval, Managing Partner, Bionest, ME,

        Vice Chairman Canadian Business Council, Dubai and Northern Emirates

10.05 Using Emotional Intelligence to Manage Conflict, Difficult People and Situations

        •           Using Emotional Intelligence (EI) in conflict prevention and management – ‘Know Yourself.’ 

        •           Managing work related and personal relations using EI – ‘Choose Yourself.’ 

        •           Make an impact and take ownership of difficult situations – ‘Give Yourself.’



        Zaufyshan Haseeb, Managing Partner, Intek Solutions, UAE

10.45 Networking Break and Refreshments

11.00 Personal Branding and Professionalism

        •           Developing confidence from knowing what makes you distinct.

        •           Perspectives, perceptions and image that constitute branding.

        •           Exploring professionalism & ways of enhancing it.

        •           Barriers to professionalism.



        Shireen Naqvi, CEO, School of Leadership

11.40 Planning Business Travel: Travel Tools to Make Your Planning Easier

        •           Managing travel plans & developing the itinerary. 

        •           Sourcing the best bargains. 

        •           Using external travel consultants – how to choose the best one for your needs.



        Ken Marshall, Sales Manager, Etihad Airways

12.20 Positive Impact in the Workplace:

        How to Create it, Maintain it and Use it! 

        •           How do YOU stand out from the crowd?

        •           What impact do YOU create in your place of work?

        •           Pick up powerful tools from this presentation that will help you maximize your personal impact within your organization.



        Rose-marie Fernandez, Head of HR, Aman Foundation

13:00 Lunch

14.00 Preparing for Managerial Responsibility

        •           Clarify your role and responsibilities with management and co-workers.

        •           Degree of delegation, scope and decision making.

        •           Delegating tasks to others.

        •           How to establish credibility as an influential member of the management team?

        •           Handling of a working team.

        •           Maximizing each other’s talents, skills and strengths.



        Katrina A Prentice, Author, Speaker and Strategist, UK

14.45 Perfecting the Tasks at the Executive Office with Project Management Tools

        •           What is Project Management?  

        •           The keys and tools to project success.  

        •           The end of the project – what did you learn and how can you make sure it’s remembered for next time?



        Hassan B. Rizwan, CEO, Prymus Technologies, Pakistan

        Consultant and Facilitator, Octara

15.15 Networking Break and Refreshments

Panel Discussion

15.30 You and Your Boss – Working Together

In this highly informative Panel discussion, you will have an opportunity to experience effective practices and ideas on how you can develop a comprehensive understanding with your boss and produce best results in today’s challenging business environment. Possible topics include:

        •           Agree how you can best work together.

        •           Add real value to your boss’s life.

        •           Communicate openly and directly.

16.30 Success Story - Achievements and Accomplishments at Work!

• A highly inspirational talk by a seasoned Corporate Executive regarding the achievements and proven successful experiences adding a boost to his/her respective professional career. The Conference will culminate at this exciting session which will keep your memories refreshed and give you valuable insights as precious takeaways from the event.

17:00 Closing

Celebrate and Reward Yourself by attending the Executive Secretary, PAs and Office Managers Forum 2009!

Post-Forum Workshop

The Super Secretary

Maximize your potential as the “Power behind the Throne”

4th April 2009, Marriott Hotel, Karachi I 7th April 2009, Pearl Continental Hotel, Lahore

Course Facilitator Zaufyshan Haseeb, UAE

Zaufyshan, a gold medalist in M.Sc.-Behavioral Psychology and an extremely empathetic person, is dedicated to facilitate people in improving their lives. Zaufyshan had the opportunity of experiencing education in a diverse culture in Singapore, where she studied the method of "Imparting Education Without Stress" in young formative years.

She has extensive practical experience of the corporate world. Her prime areas are Stress Management, Strengthening Women in Management, Communication, Cross Cultural Trainings, Integrity, Self Development and Organizational Behavior.

As per her belief, people sometimes limit their own progress by building barriers and self-defeating prophecies and she enjoys assisting them to successfully overcome them.

Her greatest strengths are in understanding the needs of participants and helping them to achieve their objectives. This workshop will equip your Secretary with the latest computing and managerial skills and hence assist in increasing your productivity, yet further.

What delegates have said about Zaufyshan’s previous courses:

"I consider such exercises very effective. The environment & the ambience created by Haseeb & Zaufyshan were great. It allowed all the participants to be very candid, open & provided everybody with a platform to be on equal footing (leave the organization levels back at the office)."

General Manager, Alserkal Group, Dubai, UAE

"She used internal jargons very fluently. We never got the feeling that we are sitting in an alien environment and discussing just theories. I believe that there should be a series of such sessions which will not only help us to get the true picture of our objectives but also will provide the motivation and skill to transfer the same into our team mates."

Plant Manager, OLNG, Oman

"It was really valuable and provided me time to ponder over the skills that I lack to break the success barrier."

General Manager, Mobilink, Pakistan

"Each and every minute spent and each and every word delivered by the trainer was worth assimilating."

Sales Manager, Medical Publications, Greece

Course Outline

The role of the Executive Secretary

• Key functions of your role

• Mapping and defining your role within the organization

• Expand your administrative management skills

to enhance your upward mobility

• Effective presentation skills

• Scheduling busy work loads

• Organizational planning for yourself and your boss

• Developing a workable and flexible prioritization strategy

• Handling work pressures with confidence

• Helping your boss to achieve their targets

Communicating for Results

• Recognizing the different communication styles

• Overcoming the common obstacles to effective communication

• Problem-solving and decision making

• The five-step time management plan

• The dynamics of business and professional etiquette

• Raising your personal profile and visibility

Managing Work

• Time management

• Managing stress

• Goal setting

• Prioritizing: the S.M.A.R.T. way to set goals

• Maximize and manage meetings

• Assisting your boss in making the right decision

Managing Conflict

• Dealing with difficult situations - people and emotions

• Finding an appropriate conflict management style

• Ensuring that you get your point across clearly and effectively

Zaufyshan’s has trained participants from

Bring The Super Secretary In-house!

This workshop can be customized to suit specific needs of your organization at significant savings!

Please contact Muhammad Arif at marif@octara.com or call at 0300-8275091 for more details

Executive Secretaries, PAs and Office Manager Forum 2009

Achieve Professional Excellence to Meet Challenges at Work

Registration Fee (per participant)

Forum Rs. 5,500

Post-Forum Workshop Rs. 9,500

Two-Day Discount Package Rs. 13,500

SAVE Rs. 1500

Sponsorship Opportunities

Sponsoring this event provides a great opportunity to promote your company’s corporate image, products and services as well as creating greater market awareness.

To find out more about the sponsorship please contact

Rizwan Ahmed Khan / Zain Alam Shamsi

Tel: +92-21-4534261, +92-21-4536315, Cell: 0300-8275351, Fax: 021-4520708, E-mail: register@octara.com octara@gmail.com

Octara

Adding value to the spirit of enterprise

Octara Private Limited is an independent enterprise and a Business Information Management company of the Tranzum Group specializing in Corporate/Management Training & Workshops, Seminars & Conferences, Event Management, Publications and Public Relations. Octara has to its credit events such as the landmark 10th Management Convention MAP, the 10th General Meeting of the Asia Pacific CSD Group, Valuing the People Factor Conference, The Media & Marketing Festival just to name a few and numerous workshops and seminars with world-class speakers in Dubai, Karachi, Lahore and Islamabad.