London web solution firm rtraction will be offering a free seminar this November to explain the basics of social media specifically as they relate to business. The seminar is a beginner-level primer on the tools and techniques of social media, but is open to everyone, regardless of knowledge level. The what, the why and the how of social media will be answered in this 90 minute session, with specifics on how your business can start engaging clients in new ways. A substantial portion of the time will be devoted to answering your questions. By the end of the session you will understand: 1. What social media is and how it helps you to build a relationship with your customers. 2. Why social media is relevant for your business or industry. 3. Some of the tools you should use - Twitter, Facebook, RSS Feeds etc Each session is limited to 25 participants