| Starts: | Tuesday March 16, 2010 at 8:00am |
|---|---|
| Ends: | Wednesday March 17, 2010 at 5:00pm |
| Event Type: | Conference |
| Region: | London, United Kingdom |
| Location: |
Lancaster Hotel London, GREATER LONDON GB |
| Price: | €1,895 + UK VAT |
| Website: | http://www.europe.gartner.com/crm |
| Industry: | information technology and services |
| Keywords: | Customer Experience, Contact Center, Customer Retention, Crm, Sales, Marketing, Web, Ecommerce, Customer Service, Analytics, Social Networking, Self Service, Automation, Cost Optimization |
| Intended For: | CEO, Chief Customer Officers, CIO, CMO, Sales Executives, VP's of Service, Contact Center and Web Channel Managers, Business Analysts, Chief Innovation Officers, CRM Project Managers, Operations officers, Heads of Customer Experience, Customer service and |
| Organization: | Gartner |
Actionable Advice and Fresh Ideas and to Initiate, Reinforce and Optimize Your CRM Strategy.
The Gartner Customer Relationship Management Summit delivers the leading-edge insights on how technology enables the marketing, sales, and customer service functions, adding value to the customer experience and delivering higher levels of customer satisfaction while increasing sales & saving money.
As the leading independent provider of research and analysis on the IT industry, the Gartner Customer Relationship Management Summit, 16 - 17 March 2010 in London, offers marketing, sales, and service decision makers independent; realistic understanding of how their business strategies will be influenced by, and can take advantage of, the evolution of IT. For IT strategists and project managers, this conference delivers Gartner's unparalleled breadth and depth of coverage across the necessary IT capabilities such as data integration and analysis, systems architecture and business process alignment, and vendor selection and negotiation strategies.