| Starts: | Monday November 09, 2009 at 8:00am |
|---|---|
| Ends: | Wednesday November 11, 2009 at 5:00pm |
| Event Type: | Training/Seminar |
| Region: | Washington D.C. Metro Area |
| Location: |
Hyatt Regency Crystal City Washington, DC US |
| Price: | |
| Website: | http://www.thinkhdi.com/sm2009 |
| Industry: | professional training |
| Keywords: | Customer Service, Customer Satisfaction, Service Management, Help Desk, Service Desk |
| Intended For: | New and experienced managers in the service and support industry Service and support professionals providing internal or external support in their organization All service management professionals, from new, evolving, or mature support organizations |
| Organization: | HDI |
Critical Education for Service Management Professionals
At the 2009 Service Management Conference & Expo, learn from industry experts how to streamline your support center operations to maximize performance with minimal resources. Choose from an instructive mix of content-rich sessions across five tracks of learning, all filled with practical and useful information that can be quickly implemented for immediate improvement to your support center. You’ll return home with templates and tools that will help you to enhance your service management operations. This event is a must-attend for ANYONE involved in service management!