| Starts: | Wednesday December 09, 2009 at 9:00am |
|---|---|
| Ends: | Thursday December 10, 2009 at 6:00pm |
| Event Type: | Training/Seminar |
| Location: |
itSMF 2 R. Alexandre Cabral Lisbon, LISBOA 1600 PT |
| Price: | 500 euros; for itSMF members |
| Website: | http://www.itsmf.pt |
| Industry: | management consulting |
| Keywords: | Iso20000, Iso9000, Iso27001, Auditor, Lynda Cooper, Fox It, Itil, 20000, Service Management, 9000, 27001, Iso, Standard, Certified, Internal, Consultant, Itsmf, Portugal |
| Intended For: | The course is aimed at experienced internal or external auditors (working for an RCB) who have at least 3 years general IT auditing experience and must be either: a certified ISO9000, ISO27001 or TickIT auditor or certified internal auditor. |
| Organization: | itSMF Portugal |
2-day public organisation course
This course is aimed at practicing IT auditors who wish to conduct either internal ISO20000 audits or external certification audits for accredited Registered Certification Bodies (RCBs).
This training provides delegates with an understanding of ISO/IEC 20000, the International Standard for IT Service Management, and the associated itSMF Certification process.
This Accredited course also prepares delegates for the industry recognised itSMF ISO20000 Auditor Certificate.
Examination is not mandatory. However, delegates can only take the exam if they have 1)either an external auditor qualification for ISO9000 or other management system or 2)an internal auditor qualification.