| Starts: | Thursday November 12, 2009 at 2:00pm |
|---|---|
| Ends: | Thursday November 12, 2009 at 3:00pm |
| Event Type: | Training/Seminar |
| Location: |
Online Webinar |
| Price: | |
| Website: | http://www.ncogroup.com/Marketing_Events/Webinar_Registration.html |
| Industry: | outsourcing/offshoring |
| Keywords: | Virtual Agents, Call Centers, Homeshoring, Work At Home, Customer Service, Customer Care |
| Intended For: | VP Call Centers, COO, CMO, VP Operations, CFO, VP Customer Care |
| Organization: | NCO Customer Management & NCO Financial Systems |
Companies who outsource are constantly looking for the next hot labor market that can provide high-quality labor at cost-effective prices. This search has led call center outsourcers around the globe to places like India, the Philippines, and South America. That search has now come full circle thanks to the "Work-At-Home" call center market.
Join John Crews, VP of NCO Virtual, as he discusses the latest emerging market located in your own backyard!
Advantages To Going Virtual:
30% Delivery Cost Savings Industry's Only Virtual Talent Acquisition Engine Unique Collaborative Training Tools Proprietary Security Solution Flexibility / Scalability Green Advantages