Services Blueprinting Workshop

Starts: Friday January 22, 2010 at 8:30am
Ends: Friday January 22, 2010 at 4:30pm
Event Type: Training/Seminar
Region: Phoenix, Arizona Area
Location: W. P. Carey School of Business, Arizona State University
Tempe, AZ 85281 US
Price: Visit Website for pricing.
Website: http://wpcarey.asu.edu/blueprinting
Industry:
Keywords: Services Blueprinting, Service Design, Services Design
Intended For: This workshop is perfect for companies from across all industries, and those in roles such as service design, service operations, service management, and customer service, as well as any professional interested in differentiating through service.
Organization: Center for Services Leadership

The Services Blueprinting Workshop is a powerful one-day session which will provide you with the knowledge and technique necessary to build, analyze, enhance, improve and sustain your service offerings – from the voice of the customer.

Visit our website for further details and information on this unique program.

The Services Blueprinting Workshop is brought to you by the Center for Services Leadership (CSL) at the W. P. Carey School of Business, Arizona State University. The CSL is a groundbreaking research center that concentrates on expanding service innovation by combining the latest scientific methods of the academic world with the best of business strategy in the real world.