What is Web 2.0 and how can businesses use it to their competitive advantage? Learn all about it in this big-picture overview that will explore blogs, wikis, podcasts, webcasts, social networks, RSS feeds, Twitter and social bookmarks. Many of these tools are free or low cost, easy to use and require little training. Through a wide variety of current examples, see how businesses are using these tools to market and promote their products and services. Please note that the actual nuts and bolts of how to set up these applications will not be covered in this seminar.