Customer Relationship Management CRM Training
February 7, 2010 at 8:30 AM - February 11, 2010 at 2:00 PM
Monarch, Dubai
Objectives:
By the end of the program, participants will be able to:
•Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers.
•Determine the uses and objectives of a CRM system.
•Recognize best practices in implementing a CRM strategy.
•Use CRM for improving marketing, sales, customer service, and customer contact.
Event Owner: Rami Kantari (Partner & Senior Professional Training Consultant, Speaker, Trainer with Meirc Dubai.)